Booking a service is easy! You can book through any of these methods:

• Website: Select a service from our Services page, click "Book Now", and follow the prompts
• Phone: Call us at +91-8816014071 and our support team will assist you
• WhatsApp: Send a message to +91-8816014071 on WhatsApp
• Dashboard: Login to your account and use the booking form

We aim to provide service within 60 minutes of booking confirmation. For emergency services, we can reach you within 30 minutes. However, actual time may vary based on your location and availability of technicians in your area.

Yes! You can schedule services for any future date and time that is convenient for you. Simply select your preferred date and time slot while booking. We recommend booking at least 24 hours in advance for regular services.

We currently serve all areas of Sonipat including:

• Sonipat City
• Ganaur
• Gohana
• Kharkhoda
• Murthal
• And surrounding areas

We accept multiple payment methods for your convenience:

• Online Payments: Credit/Debit Cards, Net Banking, UPI (Google Pay, PhonePe, Paytm)
• Razorpay: Secure payment gateway
• Cash: Pay directly to the technician after service completion
• Bank Transfer: NEFT/RTGS/IMPS transfers

No, we believe in 100% transparent pricing. The price you see on our website is the price you pay. There are no hidden charges, service fees, or surprise costs. If any additional parts or materials are needed, we will inform you and take your approval before proceeding.

Absolutely! We use Razorpay, India's most trusted payment gateway, which ensures your payment information is secure and encrypted. We never store your card details on our servers. All transactions are PCI-DSS compliant.

Yes! We regularly offer discounts and promotional offers. New users get 20% off on their first booking. Keep an eye on our website and social media pages for seasonal offers and special discounts. You can also subscribe to our newsletter to receive exclusive deals.

Yes, all our technicians undergo a thorough background verification process including identity verification, address verification, and skill assessment. We also provide continuous training to ensure they deliver the highest quality service.

Your satisfaction is our priority! If you're not satisfied with the service:

• Contact our customer support within 24 hours
• We will send a senior technician to re-evaluate the issue
• If the problem persists, we offer a 7-day free re-service guarantee
• If still not resolved, we provide a 100% refund of the service charge

Yes! All parts replaced during our service come with a 30-day warranty. If any replaced part fails within 30 days, we will replace it free of charge. Original manufacturer warranty also applies where applicable.

Yes, we provide 24/7 emergency services for:

• Emergency plumbing (burst pipes, severe leaks)
• Electrical emergencies (short circuits, power failure)
• AC breakdown during extreme weather

Call our emergency helpline at +91-8816014071 for immediate assistance.

Our cancellation policy is customer-friendly:

• 24+ hours before service: Free cancellation, full refund
• 12-24 hours before service: 50% refund
• Less than 12 hours: 25% refund
• After technician dispatch: No refund

For detailed policy, please refer to our Cancellation Policy page.

Refund processing time depends on your payment method:

• Credit/Debit Card: 5-7 business days
• Net Banking: 3-5 business days
• UPI/Wallets: 2-3 business days
• Cash Payments: Immediate refund (if applicable)

Yes, you can reschedule your booking for free up to 12 hours before the scheduled time. For rescheduling within 12 hours, a small fee of ₹100 may apply. You can reschedule through your dashboard or by contacting our support team.

Creating an account is simple:

1. Click on "Register" in the top right corner
2. Fill in your name, email, mobile number, and address details
3. Set a secure password
4. Click "Register" and verify your email
5. Your account is ready! You can now book services and track your orders

To reset your password:

1. Go to the Login page
2. Click on "Forgot Password"
3. Enter your registered email address
4. You'll receive a password reset link in your email
5. Click the link and set a new password

If you don't receive the email, check your spam folder or contact our support team.

Login to your account and go to the Dashboard section. Here you can see all your past and upcoming bookings, their status, and payment details. You can also download invoices from here.